Shipping & Return Policy

Shipping: 

  • Orders are processed within 1-3 business days and ship out the following day once complete.
  • Free shipping on orders over $50.
  • You will receive tracking information prior to your order shipping via UPS or USPS ground.
  • If an order is needed in under a week, rush shipping charges may apply but will be discussed prior to shipping. 

 

Returns & Exchange Policy:

  • Because of the nature of our personalized products, unless they arrive damaged or defective, we do not accept returns.
  • While we expect USPS & UPS to treat your order nicely, sometimes shipping accidents do occur. Please email us at contact@premiumfavors.com within 3 days of delivery about any damage so we can address the problem.